Error Codes

You configured the plugin but instead of seeing your product listed on the page after entering the shortcode, you receive an email with an error message.

Here are the error codes and what they mean:

Error Code Description Action
2040 No data found The plugin incrementally queries your 1ShoppingCart.com product catalog for changes. If there have not been any changes, 1ShoppingCart.com returns an error code 2040 No data returned. There is no need for action or alarm.
4010 Not authorized The Merchant ID that you entered does not have permission to use the 1SC API. Please check that you entered your Merchant ID correctly on the plugin settings page.

If you know you entered it correctly, please see our Testing 1ShoppingCart.com API Credential page at https://www.equalserving.com/testing-your-1shoppingcart-com-api-credentials/.
Not authorized to view product details The Merchant ID that you entered has permission to use the 1SC API but does not have permission to view the product details. Please contact 1SC support to ensure that your account is configured correctly. http://www.1shoppingcart.com/customer-support
4110 Invalid merchant key The Merchant Key that you entered is invalid. Please check that you entered your Merchant Key correctly on the plugin settings page. If you know you entered it correctly, please contact 1SC support to ensure that your account is configured correctly. http://www.1shoppingcart.com/customer-support
4112 Invalid merchant id The Merchant ID that you entered is invalid. Please check that you entered your Merchant ID correctly on the plugin settings page. If you know you entered it correctly, please contact 1SC support to ensure that your account is configured correctly. http://www.1shoppingcart.com/customer-support
5000 Server Error Some piece of information you entered is incorrect. If you know you entered it correctly, please contact 1SC support to ensure that your account is configured correctly. http://www.1shoppingcart.com/customer-support

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