error: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received

Problem:
You receive an email with the following information -

error: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received

Array
(
         [email] => customer@name.com (changed for privacy reasons )
         [tags] => Array
         (
                  [0] => customer
                  [1] => Purchased Product 999
                  [2] => The xxxxx Collection
                  [3] => Purchased Product 999
                  [4] => xxxxx
         )

)

Action:

Please contact your hosting company to see if they have anything in place that would block the outgoing cURL requests to the ActiveCampaign server.

Your hosting company will ask for the URL of the activeCampaign server – please give them your ActiveCampaign API URL. Do not give them the API Key. Just provide them with the API URL.


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